Style Bar Returns and Exchanges Winnipeg Boutique | Policy

RETURN & EXCHANGE POLICY

Not loving your purchase? No problem. We want you to feel confident shopping with Style Bar, and we’ll always do our best to make the process fair, simple, and clear. 🤍

As a small business, every return has an impact on inventory, shipping, processing, and operations, so we’ve created the policy below to help keep things sustainable while still offering flexibility to our customers.

RETURNS & EXCHANGES

We are happy to offer:

  • Exchange
  • Store Credit
  • Refund to original payment method (when eligible)

Return Eligibility

  • Sale items are final sale / Returns are granted for full priced items or $20 Tuesday prices items.
  • Items must be returned within 30 days of the original purchase date
  • Shipped orders must be received back within 14 days of your return request
  • Items must be:
    • Unworn
    • Unwashed
    • Free of makeup, deodorant, perfume, pet hair, or damage
    • Returned with original tags attached

Items returned that do not meet these conditions may be denied and sent back at the customer’s expense.

Please note: Tags that have been removed, reattached, pinned, or altered will not be accepted.

FINAL SALE ITEMS

The following items are FINAL SALE and are not eligible for refund, exchange, or store credit:

  • Sale items
  • Jewelry
  • Hats & toques
  • Sunglasses
  • Belts
  • Cosmetics
  • Gift cards

No exceptions.

EXCESSIVE RETURNS POLICY

We understand that online shopping sometimes means a return here and there, and we always want the experience to feel positive and fair.

However, to help keep our pricing, promotions, and operations sustainable as a small business, we monitor return activity and reserve the right to limit returns in cases of excessive or habitual returning.

Accounts with an unusually high return rate may have future eligible returns issued as store credit only instead of a refund.

This may apply when:

  • Multiple returns are made within a 12-month period
  • A high percentage of orders are consistently returned
  • Return patterns suggest excessive or unusual use of the policy

Accounts flagged under this policy may:

  • Receive store credit only for future returns
  • Become ineligible for free shipping promotions
  • Be reviewed on a case-by-case basis

We’re always happy to help with sizing, fit questions, styling recommendations, or product details before purchase to help you shop confidently.

HOW TO START A RETURN

Step 1

Please review the policy above to ensure your return meets the eligibility requirements.

Step 2

Login to your account through our self-serve return portal.

If you checked out as a guest, simply create an account using the same email address used at checkout. Your order history will automatically link to your account. If needed, use the “Forgot Password” option to regain access.

Step 3

Securely package your item and:

  • Ship it back to us, OR
  • Drop it off at one of our designated pickup locations

Please note: Customers are responsible for return shipping costs unless the incorrect item was sent or the item arrived damaged.

Step 4

Once your return is received and approved, please allow 5–7 business days for processing. You’ll receive an email confirmation once completed.

DAMAGED OR INCORRECT ITEMS

All merchandise is carefully inspected before shipment.

If you receive a damaged, defective, or incorrect item, please contact us within 2 days of delivery at:
hello@stylebarwpg.com

If approved, we will replace the item if inventory is available. Refunds or shipping reimbursements for damaged items are assessed on a case-by-case basis.

Please note:

  • We do not manufacture the products we carry
  • We do not offer product warranties
  • Normal wear and tear is not considered a defect

If an item is returned and no defect is found upon inspection, shipping charges will not be refunded.

HOLIDAY RETURNS

Christmas gifts purchased after November 25 are eligible for exchange or store credit until January 10, provided all tags remain attached.

SHIPPING FEES

Original shipping charges are non-refundable unless:

  • The wrong item was shipped
  • The item arrived damaged and is approved as defective

Return shipping costs are the responsibility of the customer.

CANCELLATIONS & ORDER CHANGES

Once an order has been placed, we are unable to:

  • Cancel orders
  • Apply discount codes retroactively
  • Modify items, sizes, or shipping details

Please review your order carefully before completing checkout.

QUESTIONS?

We’re always happy to help before purchasing if you need sizing guidance, styling advice, or product details.

Contact us anytime at:
hello@stylebarwpg.com 🤍